What happens to my Big Fish Points if I cancel my membership?Īny Big Fish Points you've earned will expire 2 years after they have been earned, regardless of your Game Club membership status. The games you've bought are yours to keep! Reinstall purchased games whenever you want from the My Game Downloads page.Remember, points expire 2 years after they've been earned. Sign in with the same email address and password.You can always access your account, play the games you've bought, and get new games without being a Game Club member. If I cancel, will I still have access to my account and games? If the payment is unsuccessful after 3 attempts, you’re Game Club Membership will be canceled.

When we are unable to successfully charge your payment on file, we will reattempt to charge the card 3 times. Please visit the Signing in to Your Account article for helpful tips.

Click Yes on the message to confirm you'd like to cancel your membership. Click Cancel Subscription, located on the right side of the screen.Ĥ. Under the Actions column, click Cancel/ Edit.ģ.

However, you must cancel 24 hours prior to renewal to avoid being charged for the next month. Please enter the last 3 digits located on the back of your card, or if you use American Express, enter the 4 digits located on the front.How do I cancel my Big Fish Game Club membership? Please contact your bank or credit card company for more details. Currently, the appropriate funds are not available to process the order.Our system does not currently accept these cards for recurring charges, but they can be used as the alternate payment method for a PayPal account. You are attempting to use a prepaid or reloadable card.Please contact them directly to resolve the issue and try again. For security reasons, your bank or credit card company may have placed a temporary hold on your account.Your address or name does not match the address or name on file with the bank or credit card company.This card will only be used as an alternate, in case the recurring PayPal transaction is unsuccessful. PayPal payments are also accepted as long as a credit card is stored on file.We accept Visa, American Express, MasterCard, Discover Card, Diners Club (US residents only), JCB, SEPA, and Switch/Maestro. You may be trying to use a payment method we don't accept.Below are some reasons why your payment may have been declined. Big Fish Games does not request or receive specific information regarding declined transactions, and we encourage you to contact your bank directly for further assistance.

Remove big fish games account